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Temporary IT Operations Intern

at Integrated DNA Technologies, Inc in Coralville, IA

IT Operations Intern

ID 2016-2683
# of Openings 1
Job Locations US-IA-Coralville
Posted Date 4/15/2016
Category Legal and Compliance
Shift/Schedule Monday - Friday; 8am - 5pm
More information about this job:


The IT Operations Intern assists with the ongoing development and configuration of Microsoft System Center Service Manager. The Intern will gain valuable experience and understanding of governance, risk, and compliance issues within the IT department.

Assists with application development and configuration projects related to Microsoft System Center Service Manager.
Assists in training users and IT staff to use enhanced Service Manager features.
Works with IT support groups and business process owners to develop and improve templates and workflows used for incident management, change management, and service request fulfillment.
Assists with integration of SharePoint and Service Manager portal features.
Demonstrates behavior consistent with the Integrated DNA Technologies Core Values.
Performs other duties as assigned.

Pursing (or already obtained) an Associate’s or Bachelor's degree in an IT-related field required.
Microsoft Certification, CompTIA Certification preferred.
Professional Experience:
Proficiency in a variety of PC software programs with strong working knowledge of Microsoft Office required.
Prior experience working in an IT support or application development role preferred.
Knowledge of PowerShell or similar scripting language preferred.
Experience with .Net, C#, or Java desired preferred.
Developer experience with web and database technologies preferred.
Experience with Microsoft System Center suite (SCCM, SCOM, SCSM, Orchestrator) preferred.
Other Job Qualifications
Professional written and verbal communication skills
Experience using Windows Server
Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers.
Ability to accept responsibility for the direction, control or planning of an activity.
Adaptability to situations requiring the precise attainment of set limits, tolerances or standards.
Ability to perform repetitive work or to perform continuously the same work, according to set procedures sequence or pace.
Physical Requirements:
Exert up to 10 lbs. of force occasionally and/or up to a minimal amount frequently
Constant (67%-100% of work day)
Sitting: to assume a position in which the weight is largely supported by the buttocks, usually with the body vertical and the thighs horizontal.
Talking: expressing or exchanging ideas by means of the spoken work- those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Repetitive Motion: substantial movements (motion) of the wrists, hands, and/or fingers.
Frequent (34-66% of work day)
Standing: maintaining an upright position.
Occasional (33% or less of work day)
Reaching: extending hand(s) and arm(s) in any direction.
Walking: moving about on foot to accomplish tasks.
Lifting: raising objects from a lower to a higher position or moving objects horizontally from position to position.
Using Fingers/Grasping/Feeling: writing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Applying pressure to an object with the fingers or palm and perceiving attributes of objects such as size, shape, temperature or texture by touch.
Hearing: perceiving the nature of sounds at normal range; ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when auscultating and percussing.
Bending: bending body downward and forward by bending spine at the waist and/or bending leg; bending legs at knee to come to rest or kneel.
Pushing/Pulling: using upper extremities to press against something with steady force in order to thrust forward, downward or outward/using upper extremities to exert force in order to drag, haul or tug objects in a sustained motion.
Climbing: stairs, stools, ramps, ladders.
Visual Acuity:
Ability to read pertinent printed material and distinguish colors.
Ability to prepare and read written documentation; use of computer.

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Published at 04-18-2016
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