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Full-time HR Employee Engagement Intern - $10.10/hr

at Mass Markets in Iowa City, IA



Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization and we are looking for the right candidates to join our world class team. As an HR Employee Engagement Intern you’ll be helping to heighten our brand in the market place all while working in a fun and relaxed environment. Your work is crucial to our continued success, and our compensation package and bonuses reward you for that contribution.

Great Facilities and Fun Work Atmosphere
Advancement Opportunity
Flexible Work Schedule
Positive Team Environment
Business Team 1 - Small


As a HR Employee Engagement Intern, you will be helping our HR team engage our employees in various situations. Some of these include: Town Hall meetings, rolling out new corporate directives, and connecting employees with community resources. Additional responsibilities for the HR Employee Engagement Intern position include:
Assist the HR team by contributing to employee engagement & communications projects
Assist in the production and development of internal communication strategies
Help in the development of new strategies for employee retention
Assist in roll out of new initiatives

Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Actively enrolled Sophomore or Junior level student with at least 1.5 years of completed college education
Minimum cumulative 3.00 GPA in Marketing or Business Management
Planning, budgeting, and reporting experience
Superior research and analytical skills
Excellent verbal/written and interpersonal skills
Attention to detail, systems processes, and organizational skills


As an Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.

On October 1st, 2015, TMone’s original founder Anthony Marlowe bought back 100% of TMone, LLC from Enhanced Resource Centers (ERC) and rebranded it Mass Markets to reflect the XaaS vision of the company. Mr. Marlowe started on the phones as a telesales agent for a major Fortune 500 telecommunications company, and turned it into a colorful career. Mass Markets’ holding company is Marlowe Companies Inc. (MCI, LC), which is a wholly owned Iowa City Capital Partners, LC company. Mass Markets is redefining how cloud-based technology and business process outsourcing meet.

Specifically, Mass Markets is a unique provider of Anything-as-a-Service (XaaS) solutions, and an aggressive mid-market Business Process Outsourcing (BPO) firm with the technological capabilities of the "big box aka Global BPO's". Our clients benefit from direct interaction with highly tenured and experienced industry veterans that have successfully serviced a number of the fortune 500 companies. Our sophisticated, innovative, and Managed Service Platform Products (MSPP) solutions are levered to translate client's requirements into operational excellence. Our USA-based facilities and robust information technology capabilities integrate seamlessly with B2B and B2C customer life cycles. We are sales and service experts that thrive on being the top performer for our clients.

Front and back office BPO resource groups all come with battle-tested leadership experience that is unmatched across the highly competitive landscape we operate within. Mass Markets' BPO customers utilize our Infrastructure and Big Database-as-a-Service (BDBaaS) at no additional cost. Mass Markets also uniquely offers Education Software-as-a-Service (ESaaS) models including role-play and immersive simulation training solutions for each engagement where appropriate. Mass Markets enables our clients to tailor different expense models to their exact needs. These include subscription-based, usage-based, per hour, per contact, and market determined pricing for communication services, Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) offerings.

Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.

Overall, Mass Markets excels at customizing scalable solutions to meet our client's strategic objectives through the development of long term partnerships.

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If you aren't sure what you are looking for or there are not any current open positions that are a good fit, You can still reach our recruitment team by making a general application. If an opportunity comes up that we think you would be suitable for, we will get in touch.Connect with us for general consideration.

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Published at 10-10-2016
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