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Full-time Parts Counter Representative (2nd Shift, Monday - Friday)

at Thompson Truck & Trailer in Cedar Rapids, IA

General Purpose: The Parts Counterperson is responsible for supporting our dealership staff and customers while assisting us in building and representing our brand.

Essential Duties and Responsibilities:

Assists all customers in selecting required parts in a friendly, professional, and efficient manner
Informs customers of companion parts requirements and specials, and ensures that the customer is exposed to the full product line
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Pulls and fills orders from stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Notifies all necessary parties when special order parts have been received
Pulls orders for delivery, making sure all parts are tagged with name and job number
Follows up on back-ordered parts and replenishes assigned inventory daily
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
Job Type: Full-time



Recent jobs at Thompson Truck & Trailer
Full-time IT Director at Thompson Truck & Trailer in Cedar Rapids, IA 01-13-2016
Full-time Accounts Payable Clerk at Thompson Truck & Trailer in Cedar Rapids, IA 06-03-2015
Full-time Accounts Receivable Clerk at Thompson Truck & Trailer in Cedar Rapids, IA 06-05-2014

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Published at 04-26-2017
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