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Full-time Receptionist - Dept of Rheumatology

at Physicians Clinic of Iowa, P.C. in Cedar Rapids, IA

Physicians’ Clinic of Iowa Department of Rheumatology is seeking a full time Receptionist for its busy practice. An applicant with an insurance background is preferred. Leading candidates will have experience using Intergy software and will have two to three years of experience in a medical office.

Duties include, but not limited to:

Greets patients in a pleasant, prompt and helpful manner. Verify and update patient information and record in EHR.
Check out patients following appointment, scheduling return visit and collecting copays.
Answer phones and direct calls to appropriate personnel.
Schedules appointments as needed for incoming callers following department protocol and process.

Successful candidates must have excellent communication skills demonstrated by the ability to communicate clearly, written and oral, to patients, insurance companies, pharmacies, physicians, and staff.

The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times. The qualified individual will be patient focused and must work well with team members. Must also have a high level of comfort in working with computer systems.

PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.

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Published at 05-03-2017
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