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Full-time IT Support Technician I

at Crystal Group, Inc in Hiawatha, IA

Position: IT Support Technician I
Location: Crystal Group, Inc.

Description:
The IT Tech troubleshoots and resolves issues with end users and performs other information technology projects as assigned. This position installs and configures computer hardware operating systems and applications along with monitoring and maintaining computer systems and networks. He/She interfaces with employees, directing them through a series of actions to resolve computer issues. Other duties involve troubleshooting, diagnosing and resolving hardware/software faults along with rolling out new applications. This position also sets up new accounts and test technology.



Requirements:
Requires extensive knowledge and experience with Microsoft Windows OS, Microsoft Office, networking concepts and equipment and excellent troubleshooting experience. Must be able to lift and carry computers up to 35 lbs as needed. Prefer one to three years experience. Communications skills and the ability to work some evenings or weekends is needed.


Additional Information:
AA/Females/Minorities/Disabled/Vets encouraged to apply.



Location Description:
Crystal Group Inc.
The most trusted provider of computer architecture for operational, deployable, and high reliability applications.
ISO 9001:2008 Certified
Employee owned and operated


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Published at 05-03-2017
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