This job ad has been posted over 25 days ago...


Full-time Investigative Analyst I

at ACT in Iowa City, IA

Job Description
ACT is an independent, not-for-profit organization that provides a broad array of assessment, research, information, and program management solutions in the areas of education and workforce development. Each year, ACT serves millions of people in high schools, colleges, professional associations, businesses, and government agencies—nationally and internationally.

Learn more at!

Position objective: The Investigative Analyst I manages test security investigations and official score reviews and assists with other investigations and projects as assigned; provides test security advice as needed.

Typical work-related activities include:

Manage individual score review investigations and files, including reviewing data forensics for identifying aberrant scores, compiling evidence, opening and managing individual score review cases in accordance with procedures and service level agreements, and participating in investigator meetings to manage score review case load and processing
Exercise independent judgment in determining whether an individual score review should be opened, and other decisions related to the individual score review process
Independently analyze case facts, concerning trends, and unusual patterns in examinee score information and documentation for further research and analysis
Answer phone calls and communicate effectively, verbally and in writing, with ACT staff, examinees, and others regarding the score review process and Test Security policies
As a member of a modular investigative team, collaboratively manage score review files and the various stages of the score review process, including preparing evidence for panel review and assisting in arranging retests
Assist with large scale test security investigations, including compiling and documenting evidence, identifying aberrant trends in data, contributing to investigation plans, and providing support to Test Security management
Identify possible process improvement opportunities, participate on project teams as assigned, lead and implement process improvements according to Test Security priorities and within timelines and budgets


Bachelor’s degree in a related area required, preferably in business administration, statistics, or computer science
Or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

Minimum (0-2) years of experience preferably in data analysis, business process analysis, investigations, computer science, mathematics, accounting, law or statistics
Experience collecting and analyzing data, identifying unusual patterns or trends, and deciding how to respond preferred

Ability to work effectively in a team environment, including collaboratively managing and organizing work
Strong attention to detail
Preference for foreign language fluency, specifically Mandarin and/or Korean language
Quantitative skills and familiarity with statistics
Abstract thinking and knowledge in application of principles to new fact patterns
Ability to determine logical solutions to complicated problems
Computer usage and software skills including spreadsheets, word processing, and database familiarity
Ability to manage multiple cases within various time frames; ability to set specific goals, and priorities to timely manage investigations
Excellent written and verbal communication and interpersonal skills
Ability to maintain a high level of confidentiality regarding department and corporate information

Senior Manager, Test Security


Starting salary commensurate with qualifications. Excellent benefits and work environment.

Completion of the ACT National Career Readiness Certificate is recommended. Find a testing site near you to register for the WorkKeys assessments. Finalists for this position will be subject to a pre-employment criminal background check as a condition of employment.

ACT is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. ACT values diversity in people and ideas and participates in E-verify. ACT's online position announcements are intended only to provide general descriptions of employment opportunities; none of the information provided for any position should be interpreted as a commitment by ACT to specific terms and conditions for employment.

Recent jobs at ACT
Full-time Accommodations Analyst at ACT in Iowa City, IA 05-30-2017
Full-time Counsel, Test Security at ACT in Iowa City, IA 05-03-2017
Full-time Business Process Writer at ACT in Iowa City, IA 04-17-2017
Full-time Program Specialist II at ACT in Iowa City, IA 04-10-2017

« Go back to category
Is this job ad fake? Report it!   
Recommend to a friend
Published at 05-10-2017
Viewed: 74 times