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Full-time Human Resources Assistant (OA)

at Veterans Affairs, Veterans Health Administration in Iowa City, IA

Duties include, but are not limited to: - Providing direct support to Human Resources Specialists in all functional areas of personnel management, i.e., staffing, management-employee relations, information systems, customer support and benefits; and (2) Office automation support and assistance in order to implement new technology, research data and prepare documentation, etc. - Performs limited technical projects such as advising and counseling employees and supervisors on minor employee problems and explaining the rights of management and employees to resolve complaints. - Provides services to employees on personnel policy, administrative regulations and employee rights and services, and any other subject involving working conditions not referred through supervisory channels. - Assists employees regarding application and rating procedures, suitability and benefits. - Assists employees and supervisors in processing work injury claims. - Determines appropriate coding and processes actions through HR system. - Reviews a variety of official personnel actions utilizing WebHR and other software required for assigned organizations. - Advises appropriate personnel of conflicting or insufficient data, user complaints, or other relevant factors. - Assists with developing user instructions that guide customers in executing data access functions of the databases. - Provides assistance and responds to other personnel offices, payroll offices, financial institutes, and medical personnel concerning personnel issues. - Establishes and maintains e-opf records, including consolidation with prior service records and other activities as required of the e-opf system. - Provides technical information regarding employee benefits (e.g., life and health insurance, annual and sick leave accrued, Thrift Savings Plan, Temporary Continuation of Health Benefits, Spouse Equity Act and its relation to Health Benefits); creditable service history; within grade increases; unemployment compensation, eligibility requirements for benefits. - Resolves problems regarding pay and benefits requiring coordination with payroll representatives, health insurance carriers, etc. - Explains service computation dates to new and previous service (civilian and military) employees: creditable service for appointment conversions, within grade increases; eligibility for Federal Benefits, etc. - Computes retirement estimates, counsels employees and prepares required documents for retiring employees. Work Schedule: Monday - Friday, 8AM - 4:30 PMPosition Description Title/PD#: GS-7 PD #50178-A Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. This position is required to complete a financial disclosure report.

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Specialized experience: Experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position as is related to the work of the position being filled, i.e., knowledge of benefit programs, processing personnel actions, employee relations, maintaining information systems.

GS-5 level: Successful completion of 4 years of education in an accredited college or university may be substituted for the experience requirements.
GS-6 level and GS-7 level: Generally education is not creditable above the GS-5 level for this position, graduate education may be credited in those instances where the education is directly related to the work of the position. A combination of education and experience may be used to meet the minimum qualification requirements in accordance with OPM Qualification Standards Handbook.

An official or unoffical transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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Published at 05-10-2017
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