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Temporary Clerk III

at U of Iowa in Iowa City, IA

Position Type: Office/Clerical
Job Type: Temporary ( Limited to 780 hours per fiscal year, no benefits )
Initial Advertising Ends on: Extended Until Position is Filled
Organization: University Hospital
Department: University Employee Health Clinic
Sub Department: UIHC
Building: General Hospital (GH)

SALARY

Hourly Pay: $16.07
Pay Grade: 08

WORK SCHEDULE

Part/Full Time Part Time Position 15 hrs/wk
Hours: 07:00 AM to 05:00 PM
Shift: 1st
Details: This position will work variable hours between 7 AM and 5 PM, M-F. 0-40 hours per week.
Work Week: Regular
Days Off: Sun,Sat
Details: Monday through Friday work week; no holidays or weekends.
Additional Hours: Under a temporary appointment, you are limited to a maximum of 780 hours of work on a fiscal year basis.

JOB DETAILS

Background Check: Background checks(criminal history, child/dependent adult sexual abuse) will be conducted on final candidates.
Special Qualifications(Skills):
Definitions
30 wpm typing
Desired Qualifications: Prefer experience with Microsoft Word and Excel. Prefer experience with Outlook email. Prefer at least one year of customer service experience.
Duties: -Provide excellent customer service.
-Demonstrate excellent verbal and written communication.
-Compose correspondence through email and electronic health record.
-Check patients into UEHC.
-Use computer software to assign appropriate surveys to patients.
-Data entry as assigned.
-Answer phone calls on a multi-line phone.
-Schedule patient appointments.
-Provide technical support to patients to complete surveys prior to appointment.
-Duties involve cross-training to support additional business needs.

MINIMUM ELIGIBILITY REQUIREMENTS:

Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.


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Published at 05-24-2017
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